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Warranty

the universal is the limit...

Warranty

  • Genie Universal Warranty Repair/Exchange Form 


  • Genie Universal Device hardware
    6 month limited warranty informations


      Terms and Conditions:

      Warranty will be voided when warranty seal are broken

      Warranty will not be valid when device security keys missing or destroyed

      User are subject to pay for all necessary cost if device is found to be abuse, unreasonable use, mistreatment or neglect by user.

      Warranty do not cover on evidence of environmental damage (corrosion or staining)

      Warranty do not cover for defects or damage arising from mishandling during transportation

      Warranry do not cover for defects from normal wear and tear

      Warranty do not cover for defects from using the product other than as recommended by Genie Universal Official’s Site

      Warranty do not cover on defacing the product or removal of manufacturer labels

      Warranty do not cover on damage during installation or removal, even if accidental

      Warranty do not cover on the use of any non-Genie Universal recommanded parts

      Warranty do not cover on service or modification by anybody not authorised by Genie Universal Team or its appointed representative

      Warranty do not cover on maintenance of any attachments or associated equipment or components which are not supplied by Genie Universal Team

      Warranty do not cover on any electrical or other environmental work external to the product

      Genie Universal service center have the right to determines warranty validity for product to have been previously rejected, stolen or scrapped

      Warranty do not cover on product damaged by lightning, power surges or other natural phenomenon

      LCD damage/broken are not cover within the warranty

      Warranty do not cover damage due to installation of third-party software or application.


    *Accessories such as Charger, battery, SD card are subjected for 1 month warranty only.